Last week my uncle suggested taking his elder sister (that’s my mom) for an outing to KLCC. My mom is 85 years old. Walking long distances tires her out, but she enjoys outings. So my uncle came up with the idea of bringing along the wheelchair. He parked the car in Ampang Park and we took the LRT to KLCC. My uncle’s reasoning: too expensive to park at KLCC, too difficult to locate the car later, and too confusing to know which of the many exits to take.
So off we went. Pushing my mom around the mall in the wheelchair proved to be quite challenging. At the end of the outing, I can say that KLCC isn’t exactly wheelchair-friendly. The lift from the LRT platform to the upper level was out of order. My mom had to get up and use the escalator. The LRT exit gate was barely wide enough to push the wheelchair through. To operate the special wheelchair lift (see below), you had to look for the attendant who was nowhere to be found. Not that we bothered – the lift looked like it hadn’t been in use for some time.
The outing has shown that the city needs to be much more people-friendly, and that includes providing easy access to public places and facilities for the elderly and the handicapped in wheelchairs.

